Privacy Policy

Effective Date: 14th January 2025
Last Updated: 14th January 2025

Welcome to AG Real Estate (registered as Aghali Real Estate LLC). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website aghalirealestate.com, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data We Collect

We collect personal data when you submit forms on our website or interact with our services.

• Contact Form: Name, phone number, email, message content.
• Newsletter Subscription Form: Email address.
• Careers Form: Name, email, phone, LinkedIn profile, portfolio URL, introduction, profile picture (optional), CV upload.
• Maintenance Request Form: Name, email, phone, property address, type of request, urgency, additional comments, relevant photos (optional).
• Automated Data Collection (Google Analytics): IP address, browser type, device info, pages visited, time spent on pages.

2. How We Use Your Data

We use your data for the following purposes:

• Responding to inquiries and providing customer support.
• Sending newsletters and marketing communications (with your consent).
• Evaluating job applications and recruiting candidates.
• Managing maintenance requests and property-related services.
• Improving our website and user experience through analytics.

3. Legal Basis for Processing

Under GDPR, we process your personal data based on:

• Consent: When you submit a form, you agree to our data collection.
• Legitimate Interests: For responding to inquiries, providing services, and improving our website.
• Contractual Necessity: When processing job applications and maintenance requests.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we share data with trusted third parties to provide our services:

• Bitrix CRM: To manage customer inquiries, job applications, and service requests.
• Google Analytics: To analyze website traffic and improve performance.

5. Data Retention

We store personal data for 1 year after the last user activity unless a longer retention period is required by law. After this period, data is securely deleted.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Access: Request a copy of your data.
• Correction: Ask us to update or correct your information.
• Deletion: Request deletion of your data when no longer necessary.
• Objection: Opt out of marketing communications.
• Data Portability: Receive your data in a structured format.

To exercise these rights, contact us at privacy@agrealestate.com.

7. Security Measures

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we may notify you via email if necessary.

9. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: privacy@agrealestate.com

Website: https://aghalirealestate.com